Bogotá, Colombia · Pack And Go · English spoken

Priority: preparation

Customs guidance & coordination

Prepare your documents and coordinate review with authorized agencies.

Conceptual operation scene · AI-generated image

A clear view of your operation

Prepare the information before shipment.

Before shipment, we review the commercial and technical information about your goods. Cargo To Go provides customs guidance and coordinates with authorized partner customs agencies. With the appropriate partner, we identify the documents and procedures your shipment needs.

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  1. Preparation

    Accurate description, intended use and composition of the goods.

    View the details needed
  2. Coordination

    Initial review of the commercial and logistics information provided.

    Review the scope
  3. Confirmation

    The final scope is confirmed in your operation proposal.

    What to keep in mind

01Information to get started

Have these details ready.

  • Accurate description, intended use and composition of the goods.
  • Available invoice or commercial information and packing list.
  • Country of origin, shipment origin and destination.
  • Buyer, seller and transaction details.
View the preparation worksheet

02Service scope

What we can coordinate.

  • Initial review of the commercial and logistics information provided.
  • Identification of missing information to review with the customs specialist.
  • Coordination between shipment, documentation and arrival.
  • Support in communicating documentation updates.

03Before confirming

A clear scope, from the start.

Cargo To Go provides freight forwarding; customs brokerage is handled by an authorized customs agency. Partner involvement is subject to review, acceptance and engagement. Documents, classification, duties and feasibility are reviewed for the specific case.

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Further reading

The role of the customs agency

DIAN identifies customs brokerage as an activity carried out by authorized legal entities. Cargo To Go’s guidance and coordination connects your operation with an authorized partner agency when the case requires it.

View DIAN customs procedures
THE NEXT STEP IS SIMPLE

Your cargo has a destination.
Let’s build the route.

Tell us what you need to move. We connect the pieces of your operation.